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Shipping and Returns

Shipping: If you do not have an account with a freight carrier, shipping charges will be determined when your order is processed, and added to the total. Credit cards will be charged at the time of order-processing. If you want us to use your shipping carrier, please include your account number at the time of checkout. No order shall be binding on IPC unless and until accepted by IPC.  IPC reserves the right to reject any order for any reason.  Once submitted to IPC, an order may not be changed or cancelled by you unless such change or cancellation is expressly agreed to by an authorized representative of IPC.  Any such change or cancellation may be conditioned upon you paying a change or cancellation charge intended to compensate IPC for costs incurred, including, but not limited to storage and shipping costs, costs of producing non-standard catalog items, costs incurred in purchasing materials, change or cancellation costs imposed on IPC by its suppliers, disposal costs incurred in disposing of Products in accordance with law, and any other cost resulting from a change or cancellation of an order placed by you.  If IPC is unable for any reason to fill your entire order for Products, IPC may allocate its supply among any or all purchasers on such basis as IPC deems convenient and practical, without liability for any failure of performance which may result from such determination.

Returns: Conforming Products may not be returned for credit except with IPC’s prior agreement, and then only in strict compliance with IPC’s instructions.  Any returned items may be subject to a restocking fee to be determined by IPC.  Under no circumstances will IPC accept for return any customer special order products.  Blanket (standard) Orders may be accepted by IPC on behalf of you under which Products will be shipped from time to time, pursuant to an agreed upon schedule.  Once a Blanket Order has been accepted, however, you will not be permitted to cancel or change such Blanket Order without IPC’s prior agreement.  All Blanket Orders will be invoiced according to the shipping schedule in place at the time of the order.  IPC shall have the further right to cease shipping Products under any such Blanket Order and to require payment in advance at any time that IPC, in its sole discretion, determines that there is any doubt regarding the ability to collect on an invoice.